Pet Care Specialist

5 days ago


Ballarat, Victoria, Australia PETstock Ballarat Pty Ltd Full time
Job Description

We are seeking a highly skilled Pet Care Specialist to join our team at PETstock Ballarat Pty Ltd. As a key member of our team, you will be responsible for providing exceptional pet grooming services to our customers.

About the Role
  • Provide full grooming services to a range of breeds, including bathing, drying, nail clipping, brushing, and generic & breed clipping.
  • Create a positive and memorable experience for all customers and their dogs.
  • Coordinate the grooming salon and clients in conjunction with the Store Manager.
  • Make client bookings and assist with store shop floor tasks when required.
  • Contribute to stock management and work collaboratively with the team to achieve sales targets.
  • Maintain a strong safety mindset and commitment to creating a culture of safety within the team.
Requirements
  • Experience in professional dog grooming is essential.
  • Qualification in Grooming is preferred but not essential.
  • Able to create and embed strong safety practices across the salon & store.
  • Good knowledge of specific breed clips.
  • Physically fit, as you may be required to lift heavy animals.
  • Demonstrated experience in handling and working with live animals.
  • Able to maintain breed clip and brand/product knowledge.
  • Maintain advanced understanding of zoonotic and skin diseases and how to identify them.
  • Ability to be flexible in order to meet changing work conditions.
  • Able to prioritise and manage conflicting priorities.
  • Demonstrated ability to achieve & exceed sales targets.
  • A commitment to represent the interests of PETstock in areas related to the business, branding, and animal care.
  • Strong interpersonal skills with ability to build strong working & customer relationships.
  • Exceptional verbal & written communication skills.
  • Strong attention to detail.
Salary and Benefits

We offer a competitive salary of $65,000 - $75,000 per annum, depending on experience. Additionally, you will receive a range of benefits, including access to ongoing training and development opportunities, a comprehensive employee discount program, and a supportive work environment.



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