Business Process Excellence Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeLeadership Full time $90,000 - $120,000

As a key member of our organization, you will play a pivotal role in leading a high-performing team to achieve outstanding results. The Client Management Team Lead is responsible for overseeing the team's daily activities and ensuring exceptional service delivery while maintaining compliance standards.

Beyond the Basics
  • This position requires an individual with strong leadership skills, who can initiate proposals for process improvements and customer experience enhancements.
  • Ability to conduct training on dispute resolution, client complaints, and process management is crucial for success in this role.
  • A successful candidate will be able to lead and motivate the team to drive business growth through excellent customer service and process management.

In addition to these responsibilities, you will provide comprehensive support to clients and resolve enquiries efficiently. If you are a results-driven professional with exceptional leadership qualities, we encourage you to apply for this exciting opportunity.

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