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Porter

2 months ago

Sydney, New South Wales, Australia AccorHotel Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Porter at AccorHotel. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from the moment they arrive.

Key Responsibilities
  • Guest Services: Greet and welcome guests, providing assistance with luggage and belongings, and ensuring a smooth check-in process.
  • Customer Service: Respond to guest inquiries and requests in a prompt and professional manner, providing solutions to any issues that may arise.
  • Facilities Management: Maintain the cleanliness and organization of the lobby and surrounding areas, ensuring a high standard of presentation at all times.
  • Communication: Effectively communicate with guests, colleagues, and management to ensure seamless service delivery.
Requirements
  • Previous Experience: Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with guests and colleagues.
  • Teamwork: Ability to work collaboratively as part of a team, providing support and assistance as needed.
  • Adaptability: Flexibility to work a variety of shifts, including weekends and public holidays.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Training and Development: Opportunities for training and development, including access to industry-leading training platforms.
  • Career Advancement: Opportunities for career advancement within the company.