Customer Service Representative

4 weeks ago

East Pilbara, Australia Woolworths Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Customer Service Team as a Customer Service Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, ensuring they have a positive shopping experience.

Key Responsibilities:

  • Provide exceptional customer service and support to customers
  • Assist customers with queries and resolve issues in a timely and professional manner
  • Work collaboratively with the team to achieve sales and customer service targets
  • Contribute to a positive and inclusive store environment

What We Offer:

  • A competitive hourly rate
  • Ongoing training and development opportunities
  • A fun and supportive work environment
  • The opportunity to work with a diverse and inclusive team

Requirements:

  • Excellent communication and interpersonal skills
  • A customer-focused approach and a passion for delivering exceptional customer service
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Flexibility to work a variety of shifts, including weekends and public holidays

Why Work with Us:

At Woolworths, we are committed to creating a workplace where our team members feel valued, respected, and empowered. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.

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