Customer Service Representative

2 weeks ago


East Victoria Park, Australia WOW Recruitment Full time
Customer Service Representative

WOW Recruitment is seeking a motivated and friendly customer service representative to join our dynamic team. The successful candidate will play a key role in providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Respond to inbound and outbound customer inquiries via phone and email
  • Maintain accurate records of customer interactions and transactions
  • Meet and exceed customer service performance targets and standards
  • Foster positive relationships with customers to ensure their satisfaction and loyalty
  • Continuously improve knowledge of products and services to better serve customers
Requirements:
  • Excellent verbal and written communication skills
  • Phone-based experience preferred but not essential
  • Confident and well-mannered
  • Strong interpersonal and customer service skills
  • Technically minded to provide in-depth assistance
  • Good organisational and time management skills
  • Ability to learn quickly and adapt to change
  • Positive and friendly attitude
  • Strong team player

At WOW Recruitment, we offer a supportive and friendly work environment. If you are seeking a full-time, rewarding role, we would love to hear from you. Apply now or contact Caitlin for more information.



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