Customer Service Representative
2 weeks ago
WOW Recruitment is seeking a motivated and friendly customer service representative to join our dynamic team. The successful candidate will play a key role in providing exceptional customer service and support to our clients.
Key Responsibilities:- Respond to inbound and outbound customer inquiries via phone and email
- Maintain accurate records of customer interactions and transactions
- Meet and exceed customer service performance targets and standards
- Foster positive relationships with customers to ensure their satisfaction and loyalty
- Continuously improve knowledge of products and services to better serve customers
- Excellent verbal and written communication skills
- Phone-based experience preferred but not essential
- Confident and well-mannered
- Strong interpersonal and customer service skills
- Technically minded to provide in-depth assistance
- Good organisational and time management skills
- Ability to learn quickly and adapt to change
- Positive and friendly attitude
- Strong team player
At WOW Recruitment, we offer a supportive and friendly work environment. If you are seeking a full-time, rewarding role, we would love to hear from you. Apply now or contact Caitlin for more information.
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