Patient Services Coordinator

2 weeks ago


Canberra, ACT, Australia Healthscope Full time
Job Overview

This is an exciting opportunity to join Healthscope as a Patient Services Coordinator. In this role, you will be responsible for ensuring the smooth operation of patient admissions and discharges at our hospital.

About You

We are seeking an experienced and efficient individual with excellent communication skills to join our team. If you have a passion for delivering exceptional customer service and are able to work in a fast-paced environment, we would love to hear from you.

Key Responsibilities
  • Admit and discharge patients efficiently and accurately
  • Contact health funds to confirm insurance details and process payments
  • Liaise with bookings clerks to ensure seamless pre-admission processes
  • Follow up on after-hours admissions and process identification and financial forms
  • Operate the hospital switchboard and answer queries from the public, visitors, suppliers, doctors, staff, and patients
What We Offer

We offer a competitive salary package, including:

  • $65,000 - $75,000 per annum, depending on experience
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
Selection Criteria

To be successful in this role, you will need to demonstrate:

  • Excellent customer service skills
  • Strong interpersonal and communication skills
  • Highly developed organisational skills with the ability to prioritise tasks and meet deadlines
  • Attention to detail and accuracy
  • Experience in MS Office (Outlook, Word, and Excel)


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