Restaurant Operations Manager
3 days ago
At Wahlburgers, we're on a mission to provide an exceptional dining experience for our guests. As a Restaurant Operations Manager, you'll play a critical role in leading and directing all facets of daily operations.
About the Role:A successful candidate will be an experienced professional committed to culinary excellence, guest experience, and cultivating a winning culture in a high-volume, fast-paced atmosphere.
Key Responsibilities:- Assist in leading and directing all facets of daily operations;
- Involvement in inventory management including food, beverage, and merchandise;
- Ensure financial and operational efficiency while keeping a guest-first mentality;
- Help oversee the hiring, training, and development of new staff members;
- Coach and counsel existing staff and managers in commitment to whole-team success;
- Involvement in the weekly rostering process and time-management for hourly team members;
- Maintain professional restaurant image, including cleanliness, proper uniforms, and appearance standards;
- Uphold restaurant safety, sanitation, and security standards at all times;
- Ensure building, equipment, furniture, and fixtures are in good repair and clean;
- Exceptional engagement and commitment to locals and communities where we serve;
- Ensure a safe and harassment-free environment for all Team Members and Managers.
This is an exciting opportunity for someone who is passionate about delivering a memorable customer experience, working in a high-volume, fast-paced environment, and inspiring cooperation and teamwork through self-confidence, positive attitude, and enthusiasm.
Critical Skills & Certifications:- At least 2 years' management experience in a high-volume atmosphere (Fast Casual dining experience preferred);
- Excellent leadership and motivational skills;
- Excellent interpersonal/listening/communication skills;
- Ability to inspire cooperation and teamwork through self-confidence, positive attitude, and enthusiasm;
- Experienced and proficient in basic computer technology (POS system, rostering system, Microsoft Office programs, etc.);
- Strong commitment to serving others in the community;
- Acts with integrity and treats others with respect;
- Familiar with local liquor licensing laws;
- Hold a valid RSA; and Australian resident or current work visa holder.
The estimated annual salary for this role is between $65,000-$70,000, depending on experience. Additionally, you'll enjoy various benefits, including discounts on meals and merchandise, access to on-the-job training programs in hospitality, and scope to grow within our organisation.
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