Ambassador of Customer Experience

2 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $45,000 - $60,000
Corporate Receptionist Role

This position is ideal for individuals who are enthusiastic about delivering exceptional customer experiences. You will be working in a dynamic environment, interacting with clients from diverse backgrounds.

Your primary responsibility will be to foster strong relationships with new and existing customers, ensuring their needs are met efficiently.

  • You will work collaboratively as part of a team to provide our community with an unparalleled level of service.
  • Create memorable interactions with every customer touchpoint, enhancing their experience at our centre.
  • Manage incoming calls and prepare meeting rooms effectively, minimizing disruptions.
  • Perform general administrative duties diligently, maintaining the highest standards of professionalism.
  • Ensure the centre environment remains pristine, reflecting positively on our brand.
Main Responsibilities:
  • Foster strong relationships with new and existing customers
  • Work collaboratively as part of a team
  • Create memorable interactions
  • Manage incoming calls and prepare meeting rooms
  • Perform general administrative duties
  • Maintain a pristine centre environment
Required Skills:
  • Positive attitude with exceptional customer service skills
  • Resilience in fast-changing situations, combined with adaptability
  • Approachable and influential, building strong relationships
  • Diligence with attention to detail
  • Self-motivated, taking ownership and acting decisively
Benefits:
  • A competitive rewards package that reflects our commitment to excellence
  • A world-class work environment where you can collaborate with clients globally
  • A flexible schedule allowing for a healthy work-life balance
  • Ongoing training and development programmes to nurture your career
  • Career opportunities for increased responsibility

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