Luxury Automotive Brand Experience Coordinator

2 days ago

Brisbane, Queensland, Australia beBeeMarketing Full time $60,000 - $85,000

We are seeking a highly skilled professional to deliver exceptional customer experiences and drive marketing initiatives for our luxury automotive brands in Brisbane.

Key Responsibilities:
  • Welcome guests to the showroom, ensuring a seamless and memorable experience.
  • Maintain a pristine front-of-house environment that reflects our luxury brand standards.
  • Manage customer contact for sales and service follow-up, event invitations, appointment confirmations, and brand communications.
  • Curate engaging social media content reflecting the unique tone and prestige of Aston Martin and McLaren.
  • Assist in developing and executing targeted marketing campaigns and initiatives across both brands.
  • Monitor digital engagement and provide insights to improve performance.
  • Plan, coordinate, and execute premium customer events for both Aston Martin and McLaren.
  • Liaise with event partners, suppliers, and venues to deliver exceptional brand experiences in Brisbane and the Gold Coast.
Requirements:
  • Demonstrate superior customer service standards and professionalism.
  • Strong customer service and/or front-of-house experience in luxury automotive, hospitality, retail, or lifestyle sectors.
  • Marketing and social media management experience with an eye for premium branding.
  • Exceptional communication skills – in person, over the phone, and in writing.
  • Organised, detail-oriented, and able to manage multiple priorities with composure.
  • Proficient in CRM systems, Microsoft Office, and social media platforms (Instagram, Facebook, LinkedIn).
  • Experience in event planning and execution preferred.
  • Current driver's license.

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