Luxury Brand Ambassador

8 hours ago

Brisbane, Queensland, Australia beBeeCustomer Full time
Job Title:

Guest Relations & Marketing Coordinator

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  • Deliver exceptional showroom experiences for luxury brands

Aston Martin Queensland and McLaren Queensland seek a highly professional, dynamic, and customer-focused Guest Relations & Marketing Coordinator. Based at the Aston Martin Queensland showroom in Brisbane, this role will be the first point of contact for our valued guests, ensuring an exceptional showroom experience that reflects the prestige of our brands.

This role entails warmly welcoming guests to the Aston Martin Queensland showroom, delivering a seamless and memorable luxury brand experience. The Coordinator will maintain an immaculate front-of-house environment that reflects the Aston Martin brand, conduct outbound customer contact for sales and service follow-up, event invitations, appointment confirmations, and brand communications.

The Coordinator will manage social media accounts for both Aston Martin Queensland and McLaren Queensland, curating content that reflects the tone and prestige of each brand. They will assist in the development and execution of marketing campaigns and initiatives across both brands, monitoring digital engagement and providing insights to improve performance.

Key responsibilities include planning, coordinating, and executing customer events for both Aston Martin and McLaren, liaising with event partners, suppliers, and venues to deliver premium brand experiences across Brisbane and the Gold Coast.

Required Skills and Qualifications:

Strong customer service and/or front-of-house experience, ideally within luxury automotive, hospitality, retail, or lifestyle sectors. Marketing and social media management experience, with an eye for premium branding. Exceptional communication skills – in person, over the phone, and in writing.

Organised, detail-oriented, and able to manage multiple priorities with composure. Proficient in CRM systems, Microsoft Office, and social media platforms (Instagram, Facebook, LinkedIn). Experience in event planning and execution preferred.

Benefits:

Embrace development and mentoring from your team, fostering personal and professional growth. Access discounted rates on Bupa Private Health Insurance, prioritizing your well-being. Exclusive discounts on vehicles, parts, and servicing.

Benefit from our Employee Assistance Program (EAP), providing support and resources during challenging times. Lifestyle discounts, including Gym memberships and retail discounts. Paid parental leave to support you and your family.

How to Apply:

Apply now through our online application form, attaching your cover letter and resume.

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