Luxury Brand Ambassador
8 hours ago
This role offers a unique opportunity to join our esteemed team as a highly professional and customer-focused Guest Relations & Marketing Coordinator. As the first point of contact for our valued guests, you will be responsible for ensuring an exceptional showroom experience that reflects the prestige of our luxury brands.
- About the Role:
- • Represent a world-class Luxury brand with superior and professional service standards
- • Maintain an immaculate front-of-house environment that reflects the Aston Martin brand
- • Conduct outbound customer contact for sales and service follow-up, event invitations, appointment confirmations, and brand communications
- • Manage social media accounts for both Aston Martin Queensland and McLaren Queensland, curating content that reflects the tone and prestige of each brand
- • Assist in the development and execution of marketing campaigns and initiatives across both brands
- • Monitor digital engagement and provide insights to improve performance
- • Plan, coordinate, and execute customer events for both Aston Martin and McLaren
Key Requirements:
- • Strong customer service and/or front-of-house experience, ideally within luxury automotive, hospitality, retail, or lifestyle sectors
- • Marketing and social media management experience, with an eye for premium branding
- • Exceptional communication skills – in person, over the phone, and in writing
- • Organised, detail-oriented, and able to manage multiple priorities with composure
- • Proficient in CRM systems, Microsoft Office, and social media platforms (Instagram, Facebook, LinkedIn)
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