Luxury Brand Ambassador

3 days ago

Brisbane, Queensland, Australia beBeeGuestRelations Full time $60,000 - $80,000

Key Responsibilities:

  • Welcome guests to the showroom, delivering a seamless and memorable luxury brand experience
  • Maintain an immaculate front-of-house environment that reflects the prestige of our brands
  • Conduct outbound customer contact for sales and service follow-up, event invitations, appointment confirmations, and brand communications
  • Manage social media accounts, curating content that reflects the tone and prestige of each brand
  • Assist in the development and execution of marketing campaigns and initiatives across both brands
  • Monitor digital engagement and provide insights to improve performance
  • Plan, coordinate, and execute customer events for both Aston Martin and McLaren
Description:

We are seeking a highly professional, dynamic, and customer-focused individual to join our team as a Guest Relations & Marketing Coordinator. Based at the Brisbane showroom, this role will be the first point of contact for our valued guests, ensuring an exceptional showroom experience that reflects the prestige of our brands.

Requirements:
  • An ability to delight our customers with superior and professional service standards
  • Strong customer service and/or front-of-house experience, ideally within luxury automotive, hospitality, retail, or lifestyle sectors
  • Marketing and social media management experience, with an eye for premium branding
  • Exceptional communication skills – in person, over the phone, and in writing
  • Organised, detail-oriented, and able to manage multiple priorities with composure
  • Proficient in CRM systems, Microsoft Office, and social media platforms

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