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Portfolio Account Strategist
2 months ago
We are seeking a highly skilled Portfolio Account Specialist to join our Immunology team at Novartis Farmacéutica. As a key member of our team, you will be responsible for strategically managing an Immunology portfolio in Western Australia on a part-time basis (3 days per week).
Key Responsibilities:
- Develop and execute a customer engagement strategy to drive sales and promote the portfolio of products in designated key accounts.
- Build and maintain strong relationships with key customers to identify growth opportunities and overcome barriers.
- Deeply understand the market, customer, and patient journey, competitive dynamics, and brand impact on the healthcare system.
- Collaborate with cross-functional teams to deliver key tactics and facilitate joint solutions with multiple stakeholders focused on patients.
- Accurately record interactions in the CRM system and prioritize customers and tactics based on potential and business objectives.
Requirements:
- Extensive knowledge of the WA healthcare system.
- Experience in key account management and strategic thinking.
- Ability to interpret clinical data and navigate complex healthcare environments.
- Resilience under pressure and ability to influence cross-functional teams without direct authority.
- Competence in influencing and negotiation and solution selling through dynamic questioning.
- Experience in optimising customer experience through various engagement channels.
- Curiosity, learning agility, and effective communication.
- Time management skills to handle multiple ongoing projects.
About Novartis Farmacéutica:
We are a global healthcare company that is committed to helping people with disease and their families. We believe that it takes a community of smart, passionate people like you to achieve breakthroughs that change patients' lives. We are looking for individuals with a growth mindset, a competitive spirit, and a willingness to take smart risks to join our team.
