IT Technical Support Specialist

3 weeks ago

Sydney, New South Wales, Australia Pathfinder Recruitment Full time
Job Title: Senior Technical Support Officer

About Us:

At Pathfinder Recruitment, we are committed to connecting talented professionals with exciting career opportunities.

About the Role:

We are seeking a highly skilled Senior Technical Support Officer to join our client's team in Sydney. As a Senior Technical Support Officer, you will be responsible for providing exceptional technical support to our client's IT systems, ensuring seamless operations and optimal performance.

Your Key Responsibilities:

  • Provide technical support to our client's IT systems, including troubleshooting, maintenance, and upgrades.
  • Design, develop, and lead infrastructure improvements and upgrades to internal systems.
  • Work closely with our client's IT team to ensure effective communication and collaboration.
  • Continually maintain the internal knowledge base with up-to-date information.
  • Monitor IT systems performance, identify potential threats, and implement security measures.
  • Excellent verbal and written communication skills, with the ability to explain technical concepts in a clear and understandable manner.

Requirements:

  • Bachelor and/or Diploma in IT or equivalent or industry certifications.
  • Full working rights in Australia with no restrictions.

About You:

We are looking for a motivated and experienced Senior Technical Support Officer who is passionate about delivering exceptional technical support. If you have a strong background in IT and a proven track record of providing excellent technical support, we want to hear from you

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