IT Support Specialist

4 weeks ago

Sydney, New South Wales, Australia Clicks IT Recruitment Full time

**Job Summary**

Clicks IT Recruitment is seeking a highly skilled Senior IT Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing technical assistance to our clients and resolving complex technical issues.

Key Responsibilities:

  • Windows 10/11 Desktop and Windows Server Environments: You will have extensive experience in troubleshooting and resolving issues related to Windows 10/11 desktop and Windows Server environments.
  • Microsoft 365 Suite: You will be proficient in using the Microsoft 365 suite, including SharePoint, Teams, and OneDrive, and will be able to provide expert-level support to clients.
  • Microsoft 365 Administration: You will have experience in Microsoft 365 administration, including Intune packaging and deployments, and will be able to provide technical guidance to clients.
  • Exchange Online: You will have experience in Exchange Online, including PowerShell scripting, and will be able to provide technical support to clients.
  • Workstation Technology: You will have experience in workstation technology, including multiple monitors and laptop docking stations, and will be able to provide technical support to clients.
  • Mobile Devices: You will have experience in mobile devices, including iOS and Android, and will be able to provide technical support to clients.
  • Excellent Customer Focus: You will have excellent customer focus and attention to detail, and will be able to provide exceptional customer support to clients.

Requirements:

  • Extensive experience in Windows 10/11 desktop and Windows Server environments.
  • Proficient in using the Microsoft 365 suite, including SharePoint, Teams, and OneDrive.
  • Experience in Microsoft 365 administration, including Intune packaging and deployments.
  • Experience in Exchange Online, including PowerShell scripting.
  • Experience in workstation technology, including multiple monitors and laptop docking stations.
  • Experience in mobile devices, including iOS and Android.
  • Excellent customer focus and attention to detail.

About Clicks IT Recruitment:

Clicks IT Recruitment is a leading IT recruitment agency, providing expert-level recruitment services to the IT industry. We are committed to providing exceptional customer support to our clients and candidates, and we are seeking a highly skilled Senior IT Support Specialist to join our team.

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