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Home Claims Specialist

2 weeks ago


Melbourne, Victoria, Australia beBeeClaims Full time
Job Title: Home Claims Specialist
About the Role:

We are seeking an experienced Home Claims Specialist to join our team. As a key member of our assessment team, you will be responsible for conducting comprehensive assessments of homes and buildings.

Your technical expertise and understanding of the claims procedure will enable you to determine the most favourable outcomes for our customers.

Responsibilities:
  • Conducting thorough assessments of homes and buildings
  • Supervising the overall quality of the claims process
  • Ensuring compliance with relevant legislation
  • Detecting and mitigating instances of fraud
  • Achieving rapid resolution times and managing costs efficiently
  • Validation of claim and repair costs
About You:
  • Proven experience in Home Claims Management or Home Assessing
  • Experience in the construction industry with a building or trade qualification
  • Ability to compile scope of works and project manage builds
  • Familiarity with the terminology and procedures associated with claims and building
  • Strong communication and negotiation skills
  • Dedication to delivering outstanding customer service
  • Competent computer literacy
What We Offer:
  • Opportunity to work with a dynamic team
  • Professional development and career growth opportunities
  • Competitive remuneration package
  • Generous leave entitlements
  • Discounted insurance products
Company Culture:

Our company values diversity, individuality, and unique perspectives. We offer a hybrid work environment with team social events that foster camaraderie.