Claims Home Assessor

2 weeks ago

Melbourne, Victoria, Australia Youi Insurance Full time

OverviewJoin to apply for the Claims Home Assessor role at Youi Insurance.As a Home Assessor at Youi, you will oversee home and building claims by applying your technical expertise and a deep understanding of the claims procedure to determine the most favourable outcomes for our customers.
You will cultivate and sustain strong relationships with both our customers and the repairer network, upholding a high standard of customer service to represent the Youi brand.About the role:ResponsibilitiesConducting comprehensive assessments of homes and buildingsSupervising the overall quality of the claims processEnsuring compliance with relevant legislationDetecting and mitigating instances of fraudAttaining rapid resolution times and managing costs efficientlyValidation of claim and repair costsAbout YouExperience in Home Claims Management or Home AssessingExperience in the construction industry with a building or trade qualification e.g. carpentry, plumbingAbility to compile scope of works and project manage buildsFamiliarity with the terminology and procedures associated with claims and buildingStrong communication and negotiation abilitiesA dedicated commitment to delivering outstanding customer service with empathy and careCompetent computer literacyWhat Youi Can Offer YouEnjoy a fully maintained company car, with a fuel card and mobile business toolsThe option to work a 9-day fortnight schedule, where you enjoy every second Friday as a day offGenerous incentive structure, paid out every six monthsDiscounted insurance productsIndustry-leading training, development, and the potential for advancing your careerHealth and well-being programs to enhance your overall wellnessHybrid work environment with team social events that foster camaraderie22 days annual leave, plus volunteer leaveAbout YouAt Youi, we don't follow the traditional path.
We're different, and that extends to how we sell insurance and hire talent.
We value diversity, individuality, and the unique perspectives that every employee brings.
Our core values of being dynamic, human, honest, and passionate shine through in everything we do.
If you're looking for a place where you can be yourself and grow, think Youi.Seniority levelEntry levelEmployment typeFull-timeJob functionFinance and SalesIndustriesInsurance
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