Claims Home Assessor

2 weeks ago

Melbourne, Victoria, Australia Youi Insurance Full time
Overview

Join to apply for the Claims Home Assessor role at Youi Insurance.

As a Home Assessor at Youi, you will oversee home and building claims by applying your technical expertise and a deep understanding of the claims procedure to determine the most favourable outcomes for our customers. You will cultivate and sustain strong relationships with both our customers and the repairer network, upholding a high standard of customer service to represent the Youi brand.

About the role:

Responsibilities
  • Conducting comprehensive assessments of homes and buildings
  • Supervising the overall quality of the claims process
  • Ensuring compliance with relevant legislation
  • Detecting and mitigating instances of fraud
  • Attaining rapid resolution times and managing costs efficiently
  • Validation of claim and repair costs
About You
  • Experience in Home Claims Management or Home Assessing
  • Experience in the construction industry with a building or trade qualification e.g. carpentry, plumbing
  • Ability to compile scope of works and project manage builds
  • Familiarity with the terminology and procedures associated with claims and building
  • Strong communication and negotiation abilities
  • A dedicated commitment to delivering outstanding customer service with empathy and care
  • Competent computer literacy
What Youi Can Offer You
  • Enjoy a fully maintained company car, with a fuel card and mobile business tools
  • The option to work a 9-day fortnight schedule, where you enjoy every second Friday as a day off
  • Generous incentive structure, paid out every six months
  • Discounted insurance products
  • Industry-leading training, development, and the potential for advancing your career
  • Health and well-being programs to enhance your overall wellness
  • Hybrid work environment with team social events that foster camaraderie
  • 22 days annual leave, plus volunteer leave
About You

At Youi, we don't follow the traditional path. We're different, and that extends to how we sell insurance and hire talent. We value diversity, individuality, and the unique perspectives that every employee brings. Our core values of being dynamic, human, honest, and passionate shine through in everything we do. If you're looking for a place where you can be yourself and grow, think Youi.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Finance and Sales
Industries
  • Insurance

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