Customer Experience Professional

1 week ago

Adelaide, South Australia beBeeBanker Full time $72,000 - $96,000
Job Overview

As a customer-centric professional, you will play a pivotal role in delivering exceptional banking experiences by meeting customers' diverse needs.

This involves assisting with inquiries, educating customers about online platforms, and recommending tailored products and services that align with their objectives.

You will have the opportunity to make a meaningful impact in people's lives by understanding their current and future goals and designing solutions that meet their needs.

Key Responsibilities
  • Developing win-win solutions for both the bank and our customers.
  • Educating and supporting customers with digital literacy and online banking needs.
  • Guiding customers through personalized lending solutions.
  • Continuously learning and adapting to changes in the industry.
  • Building strong relationships with customers and colleagues.
Required Skills and Qualifications

To succeed in this role, you will need to demonstrate:

  • A proven ability to achieve sales results through solutions that meet customers' needs.
  • Confidence in communicating with customers face-to-face and over the phone.
  • The ability to quickly build relationships and rapport with customers and colleagues.
  • An eagerness to understand and share what makes us unique.
  • A drive for collaboration and teamwork.
Benefits

We offer a range of benefits, including:

  • Health and wellbeing support.
  • Opportunities for career growth and development.
Why Work with Us?

We believe in creating a positive impact in our communities and offering opportunities for our employees to grow and develop. We value diversity, equity, and inclusion and are committed to creating a workplace where everyone feels valued and respected.

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