Shading Solutions Coordinator
5 days ago
About On Demand HR
On Demand HR is a leading Australian staffing agency dedicated to connecting talented professionals with innovative companies.
Australia's Leading Shading Manufacturer Seeks Experienced Team Member
We are currently looking for a skilled Customer Service Officer to join our team in Sydney, Australia. In this role, you will be responsible for providing exceptional customer service, ensuring accurate order entry, and coordinating deliveries.
Key Responsibilities:
- Accurately enter orders for curtain tracks and parts, ensuring completeness and accuracy.
- Calculate product measurement deductions prior to order entry.
- Print and distribute sales orders to the production department for manufacturing.
- Communicate order ETA and respond promptly to customer inquiries.
- Coordinate deposit payments and goods release with the Accounts Receivable team.
- Collaborate with the logistics department to arrange deliveries.
- Support the sales team with product and customer-related inquiries.
- Collect and submit mail at the post office daily.
About You
We are seeking an experienced professional with excellent communication skills, attention to detail, and ability to work independently. If you have experience in customer-facing roles, particularly in a manufacturing or distribution environment, we encourage you to apply.
The Ideal Candidate Should Possess:
- Excellent communication and problem-solving skills.
- Ability to work accurately and efficiently under pressure.
- Strong organizational and time management skills.
- Previous experience in customer-facing roles, preferably in a manufacturing or distribution setting.
What We Offer:
- A competitive salary of $65,000 - $80,000 AUD per annum, depending on experience.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
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