Facilities Administrator

**About Us**

MTC is a social enterprise that enables people to overcome barriers on their path to meaningful work. We do this through the employment, mentoring and training programs we deliver.

Each year we support over 20,000 people across NSW and QLD that are vulnerable and experiencing disadvantage with new skills, confidence, and opportunities.

**About the Role**

We are seeking a dynamic **Facilities Administrator **to join our Facilities Team. The position is the nominated champion of administering facilities management for the organisation. The role promotes the use and benefits of the organisation’s preferred facilities management solutions across the portfolio.

Reporting to the **Head of Facilities**, key responsibilities for the role include:

- ** Service Request Response** - Represent the Facilities team as the first receiver for all MTC’s service requests.
- ** Record and Document Administration** - Request, collate and maintain operational policies, procedures, records, systems and administrative documents as required for efficient operations and to ensure external vendors are adhering to legislative obligation as well as MTC’s policies, and procedures.
- ** Maintenance Works Coordination** - Coordinating in-house resources where suitable to deliver timely and effective maintenance work with mínimal disruption and professional outcomes.
- ** External Contractor Coordination** - Gather documentation for external vendors to make sure they meet MTC compliance requirements.

**About You**

To be successful in this role you must have**:

- 2+ years of experience in a similar role within a professional services firm, commercial building management firm, leasing or educational campus.
- Knowledge of workflow management software for logging and tracking maintenance requests.
- Understanding of accounts receivable, payable and processing of invoices.
- Well-developed coordination and negotiation skills to achieve desired outcomes.
- Effective written and verbal communication.
- Strong interpersonal skills
- Strong administration and customer service skills

**Why Choose Us**

At MTC, you will have the opportunity to become a positive and lasting influence on someone’s life.

We are an equal opportunity employer, and at MTC, you will be working in a diverse and inclusive environment. Aboriginal and Torres Strait Islander peoples and people with lived experience of disability are welcome and strongly encouraged to apply. If there are reasonable adjustments to a recruitment process, role, or your work environment to help you, let us know.

Our core values of empathy, innovation, collaboration, and achievement, create a customer-centric culture that empowers us to do what it takes for our customers to know that they matter.

We also offer:

- Salary packaging and incentives
- Employee Assistance Program
- Career and development opportunities
- Education Assistance Program
- Recognition and Reward scheme
- Flexible working arrangements
- Paid Parental leave
- Two Me Days annually

**How to apply**

As part of our commitment to the safety of the children and vulnerable communities we work with, you will be required to undergo a Police Clearance (conducted by MTC) and maintain a valid Working with Children Check (funded by you).