Customer Service Officer

1 week ago


Marrickville, Australia On Demand HR Full time

About Us

At Horiso, a leading Australian manufacturer and distributor of sustainable shading solutions, we are dedicated to delivering innovative designs and eco-friendly technologies. Our mission is to cater to architects, developers, and builders across various sectors.

About the Role

We are seeking a skilled Customer Service Representative to support our team. Key responsibilities include:

  • Entering orders for curtain tracks and parts.
  • Verifying order forms for accuracy before submission.
  • Calculating product measurement deductions prior to order entry.
  • Printing sales orders and distributing them to production for manufacturing.
  • Providing customers with order ETA and addressing their inquiries promptly.
  • Coordinating deliveries with the logistics department.
  • Supporting the sales team with product and customer-related inquiries.
  • Performing daily mail collection and drop-off duties.


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