Business Growth Strategist

Job Title

As a seasoned Business Growth Strategist, you will be responsible for driving new business opportunities, nurturing client relationships, and delivering exceptional account management across our national property portfolio.

Key Responsibilities

• Develop and execute a comprehensive business growth strategy focused on acquiring and retaining corporate clients, government agencies, industry associations, insurance companies, and relocation service providers.
• Identify and capitalize on new business opportunities through market research, proactive outreach, and strategic networking.
• Collaborate with the Sales Team and Revenue Manager to set annual targets, KPIs, and monthly revenue forecasts for the defined portfolio of accounts.
• Build, manage, and grow a portfolio of key accounts through regular engagement, tailored proposals, and innovative solutions within the defined portfolio of accounts.
• Provide regular reporting and reviews to clients and internal stakeholders, as well as support ad-hoc requests.
• Coordinate the preparation of tenders, RFPs, and pricing proposals in alignment with revenue targets and client needs, working closely with the commercial team.
• Facilitate client site visits and familiarizations with regional operations teams and property managers to increase product knowledge and drive sales growth.
• Maintain strong internal communication and alignment on client expectations, contractual obligations, and service levels to drive year-over-year growth and RevPAR outcomes.
• Monitor market trends, competitor performance, and customer needs to refine and optimize the business growth approach, highlighting risks and opportunities to the commercial team and advising on forecast estimates.
• Represent the company at trade shows, networking events, and industry conferences to build relationships and promote the organization's offerings.

Requirements

• Tertiary qualifications in Business, Hospitality Management, or a related field, combined with experience in B2B sales from the hospitality, travel, or accommodation sector.
• Demonstrated success in winning and managing corporate and government contracts with strong commercial acumen, negotiation skills, and an understanding of the accommodation procurement process.
• Excellent communication, relationship, and stakeholder management skills, as well as proficiency in CRM systems and MS Office (Excel, Word, PowerPoint).
• Experience working with government tenders and procurement platforms, with a general knowledge of the relocation and insurance accommodation sectors highly regarded.
• An existing network of contacts in corporate travel, public sector, or industry associations, with an understanding of Australia's regional tourism and accommodation landscape, would be advantageous.

What We Offer

• Flexible and hybrid working arrangements.
• Employee Assistance Program.
• Discounted private health cover.
• BeWell Training Program.
• Weekly yoga and walking group.
• Free annual flu vaccinations.
• Parental leave.
• Volunteer leave.
• Study leave.
• Leadership programs.
• Support of external training courses.
• Reimbursement of professional memberships.
• Discounted accommodation and experience rates.
• Salary packaging.
• Discovery partner discounts.
• Free G'day Rewards membership.
• Loyalty recognition benefits.

Our ESG Statement

The organization acknowledges the increasing global expectation to demonstrate its approach to Environmental, Social, and Governance (ESG) risk factors and sustainability in its daily operations and ongoing decision-making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful, and inclusive workplace, giving back to the communities we operate in, and protecting the environment.