Federal Government Agency Complaints Resolution Specialist

Complaints Resolution SpecialistThe Complaints Resolution Specialist plays a pivotal role in facilitating preliminary complaint processes and reviewing organisational complaint handling procedures.Key Responsibilities:Facilitate preliminary complaint processes, review organisational complaint handling procedures, and conduct high-level investigations into...

We are seeking a seasoned professional to fill the role of Complaints Resolution Specialist.**Job Summary:**The ideal candidate will be responsible for managing complaints and participant incidents, ensuring timely resolution and providing support to complainants and their representatives.**Key Responsibilities:**Manage complaints and participant incidents,...

Public Sector People is recruiting for an A05 Complaints Intake and Resolution Officer on behalf of a State Government Department.This role is a temporary position with potential for extension.It involves receiving, triaging and managing complaints, maintaining accurate records, assessing risk, and facilitating early intervention and dispute resolution...

Appeals and Complaints Resolution SpecialistThe Appeals and Complaints Officer plays a pivotal role in the management of complex enquiries, complaints, and appeals under the Resilient Homes Fund. This involves coordinating end-to-end processes to ensure timely, professional, and accurate responses in line with relevant policies and legislation.This position...

Complaint Resolution Leadership RoleThe Principal Resolution Officer plays a key role in leading and coordinating the Local Resolution and Conciliation processes of health service complaints. The successful candidate will be responsible for ensuring efficient and effective delivery of high-quality resolution of complaints through local resolution and...

A05 Complaints Resolution SpecialistPublic Sector People is recruiting for an A05 Complaints Resolution Specialist on behalf of a State Government Department.Key ResponsibilitiesManage and resolve service complaints, notifications, and enquiries in a timely and efficient manner.Assess and escalate high-risk matters to relevant stakeholders.Apply relevant...

**About the company**:Our client is a large growing Federal Government agency, and they are looking for an experienced complaints officer or handler to join their team on a long-term temporary assignment for 12 months.**About the role**:- Managing complaints coming into the agency- Assessing, recording, resolving and referring as required- Managing escalated...

Job OverviewWe're looking for a skilled professional to join our team as a Dispute Resolution Specialist. This is an exciting opportunity to leverage your experience in legal, dispute resolution or customer service to achieve meaningful outcomes.The successful candidate will have excellent communication skills and the ability to manage conflicting priorities...

We're seeking driven individuals to help shape the way we manage complaints and enhance overall customer satisfaction.Job OverviewZurich Cover-More helps people travel safely across the globe every day. Our mission is to provide reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with.The role of...

Complaint Resolution SpecialistThe Aboriginal Health Council of Western Australia has an exciting opportunity for a senior professional to contribute to the resolution of complaints.This role plays a vital part in making positive improvements for people receiving aged care, their supporters and service providers. Key responsibilities include working with...