Technical IT Specialist

2 weeks ago


Maitland, New South Wales, Australia NewyTechPeople Full time
Overview

NewyTechPeople is a dynamic Australian company operating nationally, with a head office located in the Hunter region. They are known for investing in technology and their people, driving growth and innovation.

About the Role

This full-time position based in Maitland, NSW offers a competitive salary with opportunities for career advancement. You will have the chance to work with the latest IT technologies and solutions in a supportive and collaborative team environment.

Job Description

As an IT Support Engineer, you will play a crucial role in maintaining a smooth IT experience across the business. Key responsibilities include:

  • Providing end-user support (Level 2) for hardware and software issues at over 130 locations nationwide.
  • Monitoring and maintaining network infrastructure, servers, and cloud environments to ensure seamless operations.
  • Assisting in the rollout of IT roadmap projects, disaster recovery planning, and business continuity strategies.
  • Supporting new site setups, offering training, and maintaining compliance with IT policies.
  • Managing vendor relationships to efficiently resolve IT issues.
Requirements

To be successful in this role, you will need:

  • 4+ years of experience providing IT support in a corporate environment.
  • Strong skills in troubleshooting hardware, software, and network issues.
  • Experience with Microsoft 365, Windows OS, Azure Cloud, Cyber Security (Essential 8 and/or NIST), and networking basics.
  • Familiarity with ITIL principles and experience with remote support tools like ServiceNow or Jira.
Benefits

This role offers a range of benefits, including:

  • A competitive salary with opportunities for growth.
  • Work with the latest IT technologies and solutions.
  • Be part of a supportive, collaborative team environment.
  • Enjoy a balanced work-life schedule in the Hunter region.
Salary Range

The estimated annual salary for this position is $90,000 - $110,000 depending on experience.



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