Graduate Admissions Support Specialist

1 week ago

Rural City of Horsham, Australia University of Houston-Downtown Full time

Position Overview - Graduate Admissions Support Specialist

Department: Graduate & International Admissions

Compensation: $16/hour

Role Summary:

The Graduate Admissions Support Specialist plays a vital role in facilitating the daily operations of the Graduate Admissions team while providing essential support to the Office of Admissions personnel.

Key Responsibilities:

  • Assist in the routine functions of the Graduate Admissions unit and collaborate with the Office of Admissions staff.
  • Engage with prospective and current students, faculty, staff, and community members.
  • Support communication strategies, event organization, and outreach initiatives aimed at prospective graduate students using the UHD constituent relationship management (CRM) system.
  • Uphold the confidentiality of student interactions, meetings, correspondence, and documentation.
  • Deliver administrative assistance to the Graduate Admissions unit, including general office duties such as answering phone calls and emails, data entry, reviewing and processing graduate applicant materials, generating and editing reports, and attending meetings.
  • Coordinate and assist with Graduate Admissions events at various locations, ensuring effective participation and support.
  • Maintain a professional appearance by adhering to staff dress code standards.

Essential Skills and Qualifications:

  • Possess a positive attitude and a collaborative spirit; demonstrate strong teamwork capabilities.
  • Basic proficiency in computer applications, including MS Office Suite: Outlook, Word, Excel, and PowerPoint.
  • Exhibit excellent written and verbal communication skills alongside strong customer service abilities.
  • Demonstrate meticulous attention to detail.
  • Reliability and flexibility to work afternoons, evenings, and weekends as required by departmental needs.

Educational Requirements:

  • Current undergraduate or graduate student at UHD in good academic standing with a minimum GPA of 3.00.
  • Availability to work up to 20 hours per week.

PREFERRED QUALIFICATIONS:

  • Interest or experience in social media content creation, particularly on platforms like LinkedIn and Instagram.
  • Experience in connecting students with campus resources.
  • Familiarity with CRM systems.
  • Experience with PeopleSoft software.
  • Proficiency in Spanish.

About the University of Houston-Downtown:

The University of Houston-Downtown (UHD) is a prominent educational institution serving the diverse needs of the Houston community. With a commitment to academic excellence, UHD offers a range of undergraduate and graduate programs designed to prepare students for successful careers. The university is recognized for its affordability and dedication to student success.

UHD is designated as a Hispanic-Serving Institution and is committed to fostering an inclusive environment for all students. The university values diversity and encourages applications from individuals of all backgrounds.

Application Requirements: Resume submission is required.

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