Strategic Services Leader

1 week ago

Melbourne, Victoria, Australia beBeeLeadership Full time $900,000 - $1,200,000
Leadership Opportunity

The position of Vice President is an opportunity for a seasoned professional to lead our Asia Services team. This role requires strong leadership skills, strategic thinking, and the ability to drive successful implementation and post-implementation services across our entire portfolio of market-leading Life Sciences solutions.

  • Set a clear vision for Asia Services, aligned with the company's mid-term growth plan, and define key success measurements.
  • Lead a team of in-market Services leaders and mentor a large team of professionals across Asia.
  • Manage team performance, drive manager excellence, and develop the next generation of leaders.
  • Take ownership for the success of implementation projects, handle critical escalations, and build trusted relationships with executive-level customers.
  • Run a profitable business with accurate forecasting and full P&L ownership, and optimize team utilization by managing the project pipeline and bench.
  • Partner closely with in-market General Managers to align on business goals and ensure the Services team contributes to regional growth.

Requirements
  • 10+ years of experience in enterprise software professional services, with at least 5 years in a senior regional leadership role (e.g., Director, VP).
  • Proven success in leading a large, geographically dispersed organization across multiple countries in Asia, including Japan and/or China, with strong cultural awareness.
  • Demonstrated P&L ownership for a services business, with strong skills in forecasting, profitability management, and resource optimization.
  • Proven success in managing project management and sponsorship for large implementations with scale and complexity.
  • Direct experience hiring and developing Professional Services talents across Asia.
  • Experience as a 'leader of leaders,' with a clear track record of hiring, mentoring, and developing senior managers.
  • Strong executive presence and communication skills, with the ability to build trusted relationships and manage escalations with C-level customer stakeholders.
  • A collaborative leadership style with experience working in a complex matrixed organization, particularly in partnership with Sales, Strategy, and Product teams.
  • Ability to set and execute a long-term strategic vision for a services organization.
  • Ability to travel 25% to 50% for engagements with teams and customers across Asia.

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