All-Rounder Hospitality Professional

1 week ago


Melbourne, Victoria, Australia YHA Australia Full time

We are seeking a highly motivated and energetic team member to join our dynamic All-rounder role at YHA Melbourne Central.

The ideal candidate will possess excellent customer service skills, with the ability to work well under pressure in a fast-paced environment. This role is perfect for someone who enjoys interacting with guests and providing exceptional service in multiple capacities.

About the Role:

  • Front Desk: Provide top-notch customer service, respond to guest queries, and offer helpful recommendations to create memorable experiences.
  • Housekeeping: Maintain high standards of cleanliness throughout the property, ensuring a sparkling environment for our guests.
  • Food & Beverage: Assist with smooth F&B operations, provide support as needed, and deliver outstanding service to guests.

What We're Looking For:

  • Previous experience in front desk reception, customer service, food & beverage, and commercial cleaning in an accommodation setting.
  • Excellent time management skills and ability to work effectively under pressure.
  • A valid RSA (Responsible Service of Alcohol) certification.
  • Flexible availability for 24/7 roster including night shifts, weekends, and public holidays.
  • Exceptional communication skills, verbal and written.
  • Full Australian working rights with no restrictions.

What's in it for You:

  • Access to exclusive benefits and discounts across the YHA national network of properties.
  • Ongoing professional development and career opportunities within the YHA organisation and network.
  • Participation in social events and team-building activities.
  • A supportive and inclusive workplace culture that values diversity and respect.
  • Wellbeing support through the Employee Assistance Program.

At YHA Australia, we strive to create a welcoming and inclusive environment for all our staff and guests.

We encourage applications from Aboriginal and Torres Strait Islander people.



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