Luxury Hospitality Professional
4 days ago
We are seeking a skilled Luxury Hospitality Professional to join our team as a Supervisor at Sofitel Melbourne On Collins.
About Us
Sofitel Melbourne On Collins is a 5-star luxury hotel located in the heart of Melbourne's shopping, theatre, and business precincts. We offer an elevated French joie-de-vivre experience for our guests, with sophisticated modern dining and unique signature cocktails.
About the Role
The successful candidate will be responsible for leading and mentoring a team of hospitality professionals, ensuring a fun and engaged work environment. They will assist the Club Manager with recruitment, induction, and training of new team members, conduct probationary reviews, and maintain all Reception standards.
Key Responsibilities
- Lead and mentor a team of hospitality professionals
- Assist with recruitment, induction, and training of new team members
- Conduct probationary reviews and performance evaluations
- Maintain all Reception standards, including check-in and Concierge services
- C-coordinate bookings for the Sofitel Club Business Centre and Boardroom
Requirements
- Minimum 12 months' experience in a luxury hotel in a Front Office position
- Previous supervisory experience preferred
- Strong focus on guest and team relations
- Excellent communication and interpersonal skills
Salary and Benefits
Our estimated salary range is $60,000 - $80,000 per annum, depending on experience. As a member of our team, you will also receive laundered uniforms, complimentary hotel stay package for your work anniversary, and worldwide employee and family benefits at Accor Hotels.
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