Luxury Hospitality Professional

4 days ago


Melbourne, Victoria, Australia Accor Full time
Job Opportunity

We are seeking a skilled Luxury Hospitality Professional to join our team as a Supervisor at Sofitel Melbourne On Collins.

About Us

Sofitel Melbourne On Collins is a 5-star luxury hotel located in the heart of Melbourne's shopping, theatre, and business precincts. We offer an elevated French joie-de-vivre experience for our guests, with sophisticated modern dining and unique signature cocktails.

About the Role

The successful candidate will be responsible for leading and mentoring a team of hospitality professionals, ensuring a fun and engaged work environment. They will assist the Club Manager with recruitment, induction, and training of new team members, conduct probationary reviews, and maintain all Reception standards.

Key Responsibilities

  • Lead and mentor a team of hospitality professionals
  • Assist with recruitment, induction, and training of new team members
  • Conduct probationary reviews and performance evaluations
  • Maintain all Reception standards, including check-in and Concierge services
  • C-coordinate bookings for the Sofitel Club Business Centre and Boardroom

Requirements

  • Minimum 12 months' experience in a luxury hotel in a Front Office position
  • Previous supervisory experience preferred
  • Strong focus on guest and team relations
  • Excellent communication and interpersonal skills

Salary and Benefits

Our estimated salary range is $60,000 - $80,000 per annum, depending on experience. As a member of our team, you will also receive laundered uniforms, complimentary hotel stay package for your work anniversary, and worldwide employee and family benefits at Accor Hotels.



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