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Key System Implementation Expert

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Sydney, New South Wales, Australia beBeeBusinessAnalyst Full time $85,025 - $93,775
Senior Business Solution Consultant

In this pivotal role, you will collaborate with operational teams and stakeholders to drive the development of our CRM platform. You will gather and document business requirements through workshops, interviews, and process mapping.

  • You will translate these requirements into detailed user stories to support the implementation of the CRM platform.
  • Work closely with the Data and Reporting Lead to define data migration, cleansing rules, analytics, and reporting requirements.
  • Develop test scenarios and acceptance criteria, and manage issue tracking and resolution with vendors and internal teams.

About This Role:

  • A degree in Business Analytics or related field is required.
  • At least 4 years of relevant industry experience supporting large-scale system implementation projects.
  • Strong project management, presentation, and communication skills are essential.
  • Demonstrated experience in developing process diagrams, data mapping, and readiness activities to support system implementations.

Benefits:

  • Hybrid working options available.
  • NFP salary packaging options up to $15,900 per annum.
  • Access to eLearning and face-to-face training for professional development.
  • Discounted health insurance and gym memberships.
  • Confidential counselling services.
  • 5 weeks of annual leave after 2 years' continuous service.