Customer Experience Liaison

5 days ago

Brisbane, Queensland, Australia beBeeCustomerExperience Full time $60,000 - $90,000

About the Role

We are seeking an exceptional Customer Experience Liaison to join our team. This is a unique opportunity to work in a fast-paced environment and make a real impact on our customers' experiences.

As a Customer Experience Liaison, you will be the primary point of contact for our customers, providing exceptional service and support through various channels. You will work closely with our internal teams to resolve customer queries, issues, and concerns, ensuring that every interaction is positive and memorable.

Your key responsibilities will include:

  • Taking ownership of customer inquiries and resolving them promptly and professionally
  • Providing accurate and timely information to customers, both verbally and written
  • Working collaboratively with colleagues to identify opportunities for process improvements and implement changes
  • Maintaining up-to-date knowledge of our products and services to provide informed advice to customers

About You

To succeed in this role, you will have:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • A customer-focused mindset, with a passion for delivering exceptional service
  • Strong problem-solving skills, with the ability to think critically and creatively
  • A willingness to learn and adapt to new situations and technologies

About Us

We are a dynamic and inclusive organization that values diversity and promotes a culture of respect, empathy, and kindness. We are committed to making a positive impact on our customers' lives and the communities we serve.

What We Offer

We offer a range of benefits and perks to our employees, including:

  • A competitive salary and bonus structure
  • A comprehensive training program to support your growth and development
  • A flexible work environment, with options for remote work and flexible hours
  • A recognition and rewards program to celebrate your achievements

How to Apply

If you are passionate about delivering exceptional customer experiences and want to join a dynamic and inclusive team, please submit your application today. We look forward to hearing from you

  • Customer Experience Liaison

    4 days ago

    Brisbane, Queensland, Australia beBeeProblem Full time $60,000 - $90,000

    Customer Experience LiaisonWe are seeking a skilled Customer Experience Liaison to manage and resolve cases that originate from customer inquiries. The ideal candidate will have experience in case management or customer service roles, with strong written and verbal communication skills.About the Role:Manage complex cases by capturing all necessary details...

  • Customer Experience Liaison

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $70,000 - $100,000

    Job TitleWe are looking for a Customer Experience Liaison to deliver exceptional customer outcomes.Manage customer interactions through inbound and outbound calls, emails, and other communication channels.Provide solutions using product expertise, collaborate on sales targets, and analyze customer orders.RequirementsCustomer service experience in...

  • Customer Experience Liaison

    5 days ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $87,336 - $109,440

    Job Title: Customer Service LiaisonThis hands-on role is based in Brisbane, overseeing a team of customer service officers across various functions with the purpose of delivering music and speech examinations throughout Queensland.About the RoleManage staff to support examination delivery within commercial frameworks.Work independently to set priorities,...

  • Healthcare Patient Liaison Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeePatient Liaison Full time $60,000 - $75,000

    We are seeking a self-motivated and proactive professional to join our team at a leading Australian health and wellbeing charity.Take your career to the next level in a dynamic and supportive environment where you will be valued and empowered to make a difference.About the Role:Job Description:This is an opportunity to work with patients and families,...

  • Customer Support Liaison

    5 days ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $50,000 - $80,000

    Job Title: Customer Support LiaisonThe Customer Support Liaison plays a pivotal role in ensuring the success of our business by delivering exceptional administrative support to internal and external clients. This skilled professional will act as a key liaison, partnering with stakeholders, workshops, overseas service providers, and local teams to achieve...

  • Customer Liaison Expert

    5 days ago

    Brisbane, Queensland, Australia beBeeCustomerLiaison Full time

    We're looking for a Customer Liaison Expert to join our team!About the RoleIn this position, you'll be the primary point of contact for customers in our Alexandra Hills branch.You'll work closely with the Branch Manager and colleagues to deliver exceptional service by identifying and responding to customers' financial needs.As a Customer Liaison Expert,...

  • Customer Experience Liaison Specialist

    5 days ago

    Brisbane, Queensland, Australia beBeeEngagement Full time $95,000 - $120,000

    Job OverviewRole SummaryThe Customer Experience Liaison Specialist facilitates interaction between the Tribunal, consumers of mental health services and their carers, and members of the lived experience workforce.This role is responsible for identifying barriers, including cultural differences, that may impact on a consumer's willingness to attend Tribunal...

  • Customer Service Liaison

    2 days ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $60,000 - $72,000

    Job Title: Customer Service Liaison We are seeking a highly motivated and customer-focused individual to join our team in Brisbane, QLD. The successful candidate will be responsible for managing, maintaining, and growing customer relationships, as well as providing exceptional customer service. Job Summary: As a Customer Service Liaison, you will play a...

  • Customer Service Liaison

    4 days ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $50,000 - $75,000

    Job Title: Customer Service LiaisonThe role of Customer Service Liaison plays a vital part in delivering exceptional customer service.Main Responsibilities Include:Handling an average of 60+ calls per dayRepresenting the brand and its products to current and potential customersManaging complaints, enquiries, requests for information, and accountsContributing...

  • Customer Service Liaison

    4 days ago

    Brisbane, Queensland, Australia beBeeSupport Full time $55,000 - $85,000

    Dynamic childcare company seeks a Customer Service Liaison to provide exceptional support.About the RoleWe are looking for an enthusiastic and friendly individual to join our team. This role will involve providing top-notch customer service, responding to inquiries, and resolving issues efficiently.Required Skills and Qualifications