
Customer Service Liaison
5 days ago
The role of Customer Service Liaison plays a vital part in delivering exceptional customer service.
Main Responsibilities Include:
- Handling an average of 60+ calls per day
- Representing the brand and its products to current and potential customers
- Managing complaints, enquiries, requests for information, and accounts
- Contributing to team growth and collaboration with other departments within the organisation
- Gaining knowledge of logistics and regulatory practices around insurance products within Australia
- Engaging in productive conversations with various customers
- Driving career advancement through continuous learning and professional development
Applicants should have experience in customer service and/or sales of services and products, including hospitality or retail workers.
About This Role
This is an exciting opportunity for someone who is passionate about delivering top-notch customer service. As a key member of our team, you will be responsible for managing customer interactions, resolving issues, and providing solutions that meet their needs.
Key Qualifications
To succeed in this role, you will need:
- A strong background in customer service and/or sales
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Knowledge of logistics and regulatory practices around insurance products
Benefits
We offer a competitive salary, opportunities for career advancement, and a collaborative work environment.
What's Next?
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application.
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