Claims Officer
5 days ago
Job Title: Claims Officer
Company: Atlam Group
Job Type: Full-time
Industry: Insurance and Construction
About Us: Atlam Group is a leading provider of insurance building repairs, committed to delivering exceptional customer satisfaction and quality workmanship.
Job Summary:
We are seeking an experienced Claims Officer to join our team in a customer service focused role. The successful candidate will be responsible for:
- Assisting with customer service emails and responding to customer inquiries
- Mentoring new starters and team members with training and development
- Assisting team leaders with arranging training and compilation of reports
Key Responsibilities:
- Provide exceptional customer service to insured parties, ensuring timely updates on schedules and claim progress
- Collaborate with team members to achieve customer satisfaction and quality workmanship goals
- Develop and implement effective training programs for new starters and team members
Requirements:
- Proven experience in a customer service role, preferably in the insurance industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
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