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Claims Officer

2 months ago

QLD Regional Rockhampton Gladstone Central Highlands, Australia Atlam Group Full time

Job Title: Claims Officer

Company: Atlam Group

Job Type: Full-time

Industry: Insurance and Construction

Job Description:

We are a nationwide industry leader in insurance building repairs, committed to providing unrivalled Customer Satisfaction and Quality Workmanship on each and every repair we conduct. As a result of our current expansion, we are seeking 2 experienced Senior Claims Officers to join our team in a customer service focused position.

Key Responsibilities:

  • Assist with customer service emails and reply to emails in a timely manner.
  • Manage team workflows and assist team leaders with arranging training and compilation.
  • Assist and mentor new starters and team members with training and development.

Requirements:

  • Experience in a similar role with a proven track record of customer service.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.