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Claims Assistant
2 months ago
**Claims Assistant**:
NSW - Sydney CBD Workers Compensation Full Time
**THE OPPORTUNITY**
The purpose of this role is to provide administrative support to our Case Managers enabling Hospitality Industry Insurance to pro-actively & effectively achieve compliance and management of worker’s compensation claims.
This position operates in a high volume and deadline driven environment that focuses on the pro-active administration and management of claims. This is a **Full Time Permanent**, role based in our **Sydney CBD** office.
**THE ROLE**
- Providing claims administration support to our Case Managers
- Communicating with policy holders regarding wages, accurately calculating wage entitlements and issuing payments
- Answering phones, providing customer service and taking messages
- Typing letters and data entry
- Coordinating medical and travel appointments
- Following up invoices and finalising claims
- Filing, sending files and other ad-hoc administrative tasks
**SKILLS AND EXPERIENCE**
- Previous administration experience in the insurance industry or legal industry is highly desired
- Previous experience in administration and office support
- Competent use of MS Word and Excel
- High level of typing accuracy
- Ability to take direction and a willingness to learn
- Effective communication and interpersonal skills
- Ability to work well in a team environment
- Time management and organisational skills
**WHAT WE OFFER**
**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
**_ EML provides career opportunities and great employee benefits. For more information on EML’s employee benefits please visit your Employee Hub _**_here._**
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please.
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