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Medical Office Coordinator

2 months ago


Rockhampton, Queensland, Australia Central Queensland Radiology Full time
About the Role

We are seeking a highly motivated and organized Medical Office Coordinator to join our team at Central Queensland Radiology. As a Medical Office Coordinator, you will play a vital role in ensuring the smooth operation of our clinic, providing exceptional patient care and administrative support to our medical team.

Key Responsibilities
  • Registration and Scheduling: Register patients and process relevant paperwork on arrival, schedule appointments using our state-of-the-art systems, and determine and inform patients of correct preparation requirements prior to their arrival.
  • Communication and Customer Service: Answer telephone calls promptly and respond to all enquiries, provide excellent customer service, and ensure that patients feel welcome and supported throughout their visit.
  • Administrative Tasks: Manage and prepare appointments to maximize efficiencies for the clinic, quote fees and Medicare rebates to patients, and process all Private, Medicare, DVA, and third-party insurance claims.
What We Offer

As a Medical Office Coordinator at Central Queensland Radiology, you will have the opportunity to work in a dynamic and supportive team environment, with a focus on delivering exceptional patient care and administrative support. We offer a range of benefits, including:

  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A supportive and collaborative team environment
  • Access to state-of-the-art technology and systems
About Us

Central Queensland Radiology is a growing and innovative Radiology company dedicated to achieving excellence across its 8 quality-assured practices. We are part of the Imaging Queensland and Integral Diagnostics group, a leading provider of quality diagnostic imaging services through its highly skilled medical professionals and investment in technology platforms.

We are committed to providing a positive and inclusive work environment that values diversity and promotes equality. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.