
Customer Support Liaison
2 days ago
This key role plays a crucial part in delivering exceptional customer experiences, supporting sales teams and driving business success.
About The Role
- The Customer Service Specialist will be the bridge between customers, distributors and internal teams. They will ensure seamless communication and respond to customer inquiries, support the sales team with daily needs and foster strong relationships with colleagues and external partners to deliver outstanding service.
About You
- You will join a passionate and supportive operations team, looking for someone who can bring:
- Experience in customer order processing, preferably using ERP systems like SAP.
- Confidence in Microsoft 365 applications.
- A background in Customer Service or Logistics, with the ability to resolve problems quickly and effectively.
- Strong communication skills and the confidence to engage with customers and stakeholders.
We prioritize your wellbeing through comprehensive health insurance. We offer opportunities for professional development and growth. For more information about our products and solutions, please visit our website.
Key Responsibilities:
- Respond to customer inquiries and resolve issues promptly.
- Support sales teams with daily tasks and activities.
- Foster strong relationships with colleagues and external partners.
Requirements:
- Experience in customer order processing.
- Confidence in Microsoft 365 applications.
- Background in Customer Service or Logistics.
- Strong communication skills.
What We Offer:
- Comprehensive health insurance.
- Opportunities for professional development and growth.
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