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Healthcare Liaison Specialist
2 weeks ago
A great opportunity has arisen to join our team as a Patient Liaison Officer. This is a permanent full-time position that offers a unique blend of challenge and reward.
As a Patient Liaison Officer, you will be responsible for building relationships with patients, medical consultants, and external organizations to facilitate smooth hospital fee and charge processes.
Key responsibilities include:
- Liaising with patients at hospitals and meeting with them to obtain financial consent and relevant admission paperwork.
- Assisting with account queries for patients and health funds.
- Providing exceptional customer service by maintaining effective relationships.
- Maintaining confidentiality of patient records.
To succeed in this role, you will need:
- Prior experience in a healthcare role (desirable but not essential).
- Excellent interpersonal and communication skills.
- Exceptional organization and time management skills.
- An understanding of private health insurance and related processes (desirable).
- Proficiency in MS Office suite (essential).
This is an excellent opportunity for someone who is passionate about delivering high-quality customer service and is looking to build their career in the healthcare industry.
Benefits:
- Increased take-home pay through salary packaging.
- Access to industry-leading training and development support.
- Employment Assistance Program (EAP).
Why Choose Us?
- Be part of an organization that supports scientific research into cancer and diabetes.
- Enjoy a positive work environment and supportive team.
