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Customer Banking Specialist Relief
2 months ago
We are seeking a skilled and customer-focused individual to join our team as a Customer Banking Specialist Relief. In this role, you will provide relieving support to our branches, working across a cluster of locations and supporting our customers with their banking needs.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Assist customers with financial planning, providing guidance on banking products and services to meet their individual needs.
- Process transactions, manage customer accounts, and maintain accurate records.
- Collaborate with colleagues to achieve team goals and objectives, promoting a positive and supportive work environment.
- Stay up-to-date with banking products and services, ensuring you have the knowledge to provide expert advice to customers.
- Proven experience in a customer-facing role, preferably in the financial services industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong problem-solving skills, with the ability to think critically and provide effective solutions.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Knowledge of banking products and services, with a passion for delivering exceptional customer experiences.
As a Customer Banking Specialist Relief with Commonwealth Bank, you will have the opportunity to work with a leading financial institution, delivering exceptional customer experiences and making a real impact on people's lives. We offer a competitive salary, comprehensive training, and opportunities for career growth and development.
