Service Delivery Manager

1 day ago


Allambie Heights, New South Wales, Australia Sunnyfield Full time

Sunnyfield is passionate about empowering people with disability to live their best lives. As a Service Coordinator, you'll play a vital role in driving excellence in service delivery and developing staff to achieve their personal best.

About the Role:

Company Overview

Sunnyfield is an organisation built on community spirit, trust, inclusion, and heart. We're dedicated to supporting people with disability through person-centred active support, empowering them with new experiences, opportunities, and skills for life and work.

Salary

The estimated salary for this role is $80,000 - $100,000 per annum, depending on experience.

Job Description

We're seeking a dynamic people leader who can motivate and develop staff to achieve their personal best. You'll be entrusted to drive real impact with your inspiring hands-on approach and innovative solutions in achieving client choice, empowerment, and goals.

Your expertise in team leadership, empathic support, stakeholder management, business development, quality & compliance, and administration will be crucial in thriving in this role.

  • You'll direct high-performing teams where they can do the most good.
  • You'll coach, mentor, and develop your team for the greatest impact.
  • You'll keep the needs, goals, and outcomes of people with disability first and foremost.
  • You'll lead a team to drive new support programs and services that empower clients.
  • You'll be motivated by growth to better support the community, achieving financial targets and operational KPIs.
  • You'll nurture community networks, partnerships, and strong stakeholder engagement.
  • You'll deliver real impact and make a positive difference.
  • You'll pay attention to quality, WHS, and NDIS compliance.
Required Skills and Qualifications

To succeed in this role, you'll need:

  • A background in Disability Services with leadership experience.
  • Exceptional communication skills, both written and verbal.
  • The demonstrated ability to engage, communicate, and build partnerships with a diverse range of people.
Benefits

As a Service Coordinator at Sunnyfield, you'll enjoy:

  • Access to salary packaging benefits.
  • Discounted healthcare through our corporate partnerships.
  • A fun, flexible, and dynamic work environment.

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