Customer Service and Sales Representative

3 days ago


Port Welshpool, Victoria, Australia Komatsu Australia Pty Ltd Full time

Komatsu Australia is committed to creating value together, fostering an inclusive culture where all employees thrive. As a Customer Service and Sales Representative, you will be part of this dynamic team.

About the Role

This role is designed for individuals who are passionate about delivering exceptional customer service and sales outcomes. You will be responsible for building relationships with clients, providing solutions to their needs, and driving sales growth.

You will be trained as an expert in our range of heavy mobile equipment aftermarket parts and services, equipping you with the knowledge to excel in your role. To succeed, you will need strong communication skills, attention to detail, and excellent organisational abilities.

Benefits
  • We offer a competitive remuneration package, including a salary of AU$60,000 - AU$80,000 per annum, depending on experience.
  • Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
  • Financial: Income Protection Insurance provided through our company superannuation fund
  • Career: Recognition, awards, flexibility, further education studies and internal career development
  • Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
  • Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
  • Yearly Bonus: Potential to receive a yearly bonus
  • Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu
Requirements
  • Customer focused and proactive in identifying opportunities
  • Excellent verbal and written communication skills
  • Able to build and maintain professional relationships with internal and external stakeholders
  • Pipeline management and analysis
  • Experienced using the Microsoft Suite of software
  • Heavy vehicle and equipment parts market experience desirable but not required


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