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Business Development Leader
3 weeks ago
A proactive leader is sought to oversee a portfolio of venues across Regional Victoria, driving growth and elevating customer experience.
Key Responsibilities:- Venue Growth: Partner with Venue Managers to deliver sales growth, shape quarterly sales strategies, and ensure menu innovation.
- Customer Experience: Champion exceptional service, embed best-practice SOPs, and audit venues monthly to maintain high standards.
- Leadership & People: Coach, mentor, and develop Venue Managers, focusing on progression through our programs.
- Safety & Compliance: Promote a safety-first culture and ensure compliance targets are achieved.
- Hands-On Engagement: Work with teams, supporting and guiding them to achieve their goals.
- Proven leadership experience in hospitality.
- Strong commercial acumen and track record of lifting sales performance.
- A people-focused leader who builds trust, develops talent, and drives accountability.
- Excellent communication, stakeholder management, and problem-solving skills.
- A passion for hospitality and creating memorable experiences.
About the Role: As an Area Manager, you will be responsible for leading a team of Venue Managers to drive sales growth, enhance customer experience, and promote a positive company culture.
Your Key Contributions:
- Deliver Sales Growth: Collaborate with Venue Managers to devise effective sales strategies, identify opportunities, and execute plans to achieve quarterly targets.
- Improve Customer Experience: Embed best-practice service standards, train staff, and conduct regular audits to maintain exceptional service quality.
- Develop Talent: Mentor and coach Venue Managers to enhance their leadership skills, develop their talents, and support career progression.
- Ensure Safety & Compliance: Foster a safety-first culture, implement robust compliance procedures, and monitor performance to meet regulatory requirements.
- Enhance Team Performance: Work closely with teams, providing guidance and support to help them achieve their goals and objectives.
