Business Systems Support Specialist

2 weeks ago


East Melbourne, Australia Fuse Recruitment Full time
About the Role

Fuse Recruitment is seeking a highly skilled Business Systems Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to our insurance brokers and ensuring the smooth operation of our in-house systems.

Key Responsibilities
  • Provide Level 1 systems support to internal users, including insurance brokers, to resolve technical issues and improve system performance.
  • Collaborate with other IT team members to enhance system functionality and user experience.
  • Work closely with brokers to ensure they have the necessary support and guidance when using systems.
  • Assist with troubleshooting and resolving technical issues related to our in-house systems.
Requirements
  • Desired degree in Computer Science, Information Technology, or a related field.
  • 2 years of experience in Systems or Business Support.
  • 12 months experience in financial services business.
  • Strong communication skills with the ability to effectively assist and guide users.
  • Knowledge of insurance broking is preferred.
What We Offer
  • Competitive salary and benefits package.
  • Dynamic and supportive work environment within a fast-growing company.
  • Hybrid work arrangement for better work-life balance.
  • Opportunities for professional development and growth.
  • Be part of a team working on cutting-edge technology in one of Australia's largest independent brokerages.


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