Transport Operations Coordinator

1 week ago

Sydney, New South Wales, Australia Ofload Full time
About Our Mission

Ofload is a fast-growing technology leader reshaping Australia's logistics landscape, ranked #2 in The Australian Financial Review BOSS Best Places to Work List in the Transport and Construction category.

We're a community of mission-driven professionals dedicated to eliminating waste in road freight. Every day is an opportunity to collaborate with diverse experts, solve challenging problems, and make a tangible impact on the environment and the industry.

The Role: Senior Transport Allocator

This role requires a detail-oriented and customer-obsessed professional who will be responsible for optimising routes, managing carrier relationships, and continuously improving our transportation operations.

Key Responsibilities:
  • Customer-Centric Approach:
    • Understand and anticipate customer needs to ensure a high level of customer satisfaction.
    • Proactively communicate with customers to provide updates on shipments, address concerns, and gather feedback.
  • Carrier Management:
    • Build and maintain strong relationships with carriers to ensure reliable and efficient transportation services.
    • Negotiate rates, terms, and conditions with carriers to optimise cost and service levels.
  • Problem Solving:
    • Identify and address any issues or challenges in the transportation process promptly and effectively.
    • Collaborate with cross-functional teams to implement solutions and prevent recurrence.
Your Day 1 Qualities:
  • Proven experience in transportation management, with a focus on customer and carrier relations.
  • Strong negotiation and communication skills.
  • Analytical mindset with the ability to make data-driven decisions.
  • Customer-obsessed mentality with a passion for exceeding customer expectations.
  • Strong organisational and multitasking abilities.
  • Proactive problem solver with a continuous improvement mindset.
  • Ability to thrive in a fast-paced and dynamic work environment.
What We Offer:
  • Estimated Salary: AU$85,000 - AU$110,000 per annum.
  • Ownership and Reward: Become a co-owner through our Employee Share Option Plan and celebrate shared success as our company grows.
  • Empowerment and Growth: Thrive in a fast-paced, supportive atmosphere that values innovation, learning, and personal growth. With opportunities to tackle significant industry challenges, you're empowered to achieve great things.
  • Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones.
  • Community and Connection: Experience a family-like atmosphere where respect, support, and camaraderie are part of everyday life. Join us for team retreats, enjoy weekly team breakfasts and after-work drinks, and participate in a culture that celebrates diversity and open communication.

Join Ofload and be a part of a visionary company where your work drives real change, and your growth is limitless.

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