Client Experience Ambassador

3 days ago


Townsville, Queensland, Australia HBF Australia Full time

About the Opportunity:

We are seeking a talented Client Experience Ambassador to join our team at HBF Australia. As a key member of our organization, you will play a vital role in delivering exceptional service to our valued clients.

Based in Queensland, this fast-paced contact centre role is perfect for someone who thrives in a dynamic environment and is passionate about creating memorable experiences for our clients.

The successful candidate will be responsible for providing support to our clients through various channels, including phone, email, and face-to-face interactions.

You will be the face of our brand, delivering WOW moments that exceed client expectations and turn challenges into opportunities. Your problem-solving skills and ability to think creatively will be essential in addressing client needs and concerns.

This is an excellent opportunity for someone who is passionate about delivering exceptional service and creating a positive impact on our clients' lives. If you are a strong communicator with excellent interpersonal skills and a passion for helping others, we encourage you to apply.

The ideal candidate will have a keen eye for detail, be able to work well under pressure, and possess excellent time management skills. You will also be a tech-savvy individual who is comfortable using a range of software applications and tools.

In return for your hard work and dedication, you can expect a competitive salary of $65,000 - $80,000 per annum, plus a range of benefits that include:

  • Free corporate gold hospital insurance
  • Three additional wellbeing days off per year
  • Two volunteering days per year
  • 14 weeks paid parental leave
  • Hybrid working arrangements available if required

At HBF Australia, we pride ourselves on being an inclusive and diverse workplace that values diversity and supports employees from all walks of life. We welcome applications from people of all ages, abilities, cultures, and backgrounds.

If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity. Please note that preferred candidates will be required to provide references and undergo a satisfactory National Police Clearance prior to an offer of employment.



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