Client Services Representative

2 weeks ago


Townsville, Queensland, Australia Findex Full time
{"title": "Client Services Officer", "description": "Be Part of a Community of Like-Minded Professionals

We're seeking a positive and professional individual to join our Townsville team as a Client Services Officer.

What You'll Do
  • Ensure timely completion of all client-related tasks, meeting internal and external service standards.
  • Liaise with clients, book appointments, manage fees, and assist with queries.
  • Provide support to the Client Services team, including file creation and management, database entry, and management.
  • Reception cover when required.
  • Assist with ad-hoc administrative tasks, such as printing, filing, and scanning.
  • Maintain a positive and proactive attitude, working collaboratively with team members to achieve shared goals.
Perks
  • Clear and supportive career progression opportunities.
  • Ongoing training and development to support your growth.
  • Health insurance benefits to help keep you healthy and happy.
About You
  • Demonstrated experience in client services or a similar customer-focused role.
  • Excellent time management, communication, and organizational skills.
  • Team player with a positive attitude, attention to detail, willingness to learn, and develop.
  • Proficient in Microsoft Suite, including Outlook, Teams, Word, and Excel.
About Our Team
  • Collaborative team that values diversity and inclusivity.
  • Supportive work environment with opportunities for career growth and development.
  • Strong client-centric focus and commitment to providing excellent service.
  • Access to a range of resources and tools to help you succeed in your role.

About Findex:

We're passionate about what we do and how we do it. We're a business that puts clients first and embraces teamwork. If you're a big and bold thinker, motivated by working in a high-trust environment, and take pride in delivering quality work, we'd love to meet you.

", "lang_code": "en"}

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