Client Support Specialist

3 days ago


Townsville, Queensland, Australia St Vincent de Paul Full time
Overview

Vinnies, one of Queensland's most-loved charitable organisations, is dedicated to making a difference in the lives of others. We strive to build a legacy that we can be proud of, supporting those in need within our communities.

Salary and Benefits

Competitive hourly rate: $35-$45 AUD per hour
Excellent employment benefits under our Employee Agreement
Salary packaging arrangements - helping you save on tax
Access to our Employee Assistance Program - our employees are our most valuable asset

Job Description

As Client Outcome Facilitator, you will play a vital role in providing case management, advocacy, and support for clients engaged in our residential Alcohol & other Drugs service. Our 12-week rehabilitation structured program aims to help clients recover from dependence on alcohol and other drugs. You will work closely with clients to connect them with relevant supports, addressing issues such as family relationships, emotional and physical health. Your focus will be on fostering client capacity towards independence, ensuring holistic support throughout their journey.

Required Skills and Qualifications
  • Minimum Certificate IV in Alcohol and Other Drug (AOD)
  • Knowledge of relevant legislation and guidelines relating to case management and safety
  • Previous experience as a Support Worker or equivalent
  • Personal aptitude for working within set guidelines and adhering to policies and procedures
  • Well-developed interpersonal, communication, and organisation skills
Working Conditions

This is a Fixed Term, Casual Position based in Townsville. Shift work, including afternoons, nights, and weekends, may be required. A valid Driver's Licence is also essential.

About Us

We value equity and diversity in our workforce. Applications from Aboriginal and Torres Strait Islander peoples are strongly encouraged. To be eligible for this position, you must have an appropriate visa to work in Australia/New Zealand.



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