
Assessment Support Specialist
2 weeks ago
Job Overview
We are seeking a skilled Casual Test Administrator to join our team at 470 Collins Street, Melbourne.
About the Role:
- Provide exceptional customer service and maintain a secure exam delivery environment.
- Ensure adherence to all testing procedures and company policies.
- Verify candidates' identification, explain exam procedures, and proctor/candidates while testing.
- Troubleshoot technical issues, escalate policy breaches, and complete light housekeeping duties.
Requirements:
- A high school diploma or equivalent.
- Minimum 1 year of customer service experience.
- Experience in proctoring or invigilating exams.
- Beginner to intermediate experience with Microsoft Office.
- Ability to sit for long periods and bend/lift up to 20 lbs independently.
Core Competencies:
- Detail orientation.
- Effective communication skills.
- Problem-solving ability.
- Customer focus.
- Ethics.
- Values.
Purpose:
We believe that every learning opportunity is a chance for personal breakthrough. Our purpose is to help people realize their life's potential through learning.
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