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Enterprise Solutions Expert

2 weeks ago

Sydney, New South Wales, Australia beBeeSolutions Full time $125,000 - $175,000
Enterprise Solutions Expert

Job Description:

We are seeking an Enterprise Solutions Expert to join our team. In this role, you will be responsible for designing and implementing innovative solutions that meet the needs of our customers. You will work closely with cross-functional teams to develop strategic roadmaps and implement solutions that drive business value.

Responsibilities:

  • Develop strategic solution roadmaps and present to customers
  • Map customer initiatives to measurable KPIs and demonstrate how Atlassian capabilities can drive positive business outcomes
  • Act as a trusted advisor to customer stakeholders, enhancing their strategic capabilities through sustained mentorship
  • Set and communicate a compelling vision for a productive and efficient future for each customer
  • Proactively identify and cultivate additional product and service opportunities within customer organizations that align with their strategic needs
  • Actively participate in strategic sales, proposal presentations, and ongoing team account planning and growth activities
  • Define system architecture and provide high-level oversight for implementation and solution deployment for enterprise-scale projects
  • Guide customers through complex architectural decisions and implementation strategies, focusing on long-term value and successful user adoption
  • Advise customers on change management processes required for successful adoption of new technologies and redesigned processes
  • Collaborate with product and engineering teams to rapidly prototype app innovations and custom solutions for customers
  • Lead design of high-value, reusable strategic assets and contribute to ServiceRocket's intellectual property

Requirements:

  • Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 5 years and a Master's degree; or equivalent experience in a technical consulting or solutions architecture role
  • Proven experience in guiding customers through significant technology and process changes, including developing and implementing change management strategies
  • Demonstrable experience in mentoring other consultants or architects to grow their technical and solution design capabilities
  • Deep, demonstrable expertise in one of the following domains: Enterprise Strategy & Planning (Jira Align), Enterprise Service Management (Jira Service Management, ITIL), World-Class Software Development (Jira Software, Bitbucket, CI/CD, DevOps, Scaled Agile), Cloud Migration (Atlassian Cloud)
  • Relevant industry certifications in areas such as Enterprise Architecture, Service Management, Agile, DevOps, or Change Management

Skills:

  • Relationship Building: Adept at establishing and maintaining trust and rapport with senior customer stakeholders and internal teams
  • Strategic Thinking: Strong commercial acumen with the ability to envision, design, and articulate sophisticated new solutions and multi-year architectures
  • Communication & Storytelling: Exceptional technical and non-technical communication skills; a master storyteller and visualizer able to simplify complex technical concepts and articulate a compelling vision for solutions
  • Executive Presence: Presenter par excellence, capable of delivering engaging and persuasive presentations and demonstrations to diverse audiences, including C-level executives
  • Architectural Expertise: Expertise in explaining and whiteboarding complex architectures and solutions, with deep understanding of integrations between Atlassian and other platforms

Benefits:

  • Generous compensation package
  • Comprehensive benefits program, including health insurance and retirement plan
  • Ongoing training and professional development opportunities
  • Opportunity to work with a talented team of professionals and contribute to the growth and success of the company

Our Company:

Our company is committed to providing equal employment opportunities to all qualified candidates without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, military or veteran status, or any other protected characteristic.

Our company is dedicated to creating a diverse and inclusive workplace culture that values different perspectives and experiences.