
Resident Experience Coordinator
2 weeks ago
We are currently recruiting for individuals to provide a safe and enjoyable experience for students residing in our Student Accommodation sector.
The successful candidate will be able to engage with residents in a positive and friendly manner, providing general night manager/concierge duties, incident management and reporting, as well as ensuring the safety and wellbeing of residents.
Key Responsibilities:
- Engage with residents in a positive and friendly manner
- Provide general night manager/concierge duties
- Manage incidents and report them accordingly
- Ensure the safety and wellbeing of residents
Required Skills and Qualifications:
- A current Security License or willingness to obtain
- A current First Aid Certificate/CPR
- Mental Health First Aid desirable but not essential
- A current Working with Children Check (WWCC)
- Good risk management and sound decision-making skills
- Superior interpersonal skills
- Excellent communication and computer knowledge including report writing skills
- Health and wellbeing qualifications would be advantageous, but not essential
- A current National Police Check
Benefits:
- Fortnightly pay
- Superannuation
- Annual leave and sick leave
- Uniform
- Comprehensive training and induction programs
- Access to staff discount, benefit, and reward program
What We Expect:
Due to the nature of our work, we expect our staff to have high levels of personal presentation and grooming, as well as a positive attitude and a dedication to providing exceptional wellbeing and support for our clients.
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